Privacy Policy
Last updated: 3 November 2026
This policy explains how HSI Lighting (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit hsilighting.com or get in touch with us. We only collect what we need, and we never sell your data.
The information we collect
Information you give us.When you submit an enquiry, request a quote, or email us, we collect the details you provide — typically your name, company, email address, phone number, and the content of your message.
Information collected automatically. Like most websites, our host records basic technical data (such as your IP address, browser type, and the pages you view) to keep the site secure and running. If you accept cookies, we also collect usage and marketing data as described below.
Cookies and tracking
Our site does not load any marketing or analytics cookies until you choose “Accept” on the cookie banner. If you decline, none of the tracking below is loaded.
Marketing — the Meta Pixel. With your consent, we load the Meta (Facebook) Pixel, provided by Meta Platforms Ireland Ltd. It helps us measure the effectiveness of our advertising on Facebook and Instagram and show relevant ads to people who have visited our site. The Pixel may collect your IP address, the pages you view, and a cookie identifier.
Google Maps. Our contact page embeds a Google Map so you can find our premises. Loading that map may set cookies from Google. If you would prefer not to load it, you can find us at the address below without opening the map.
You can change or withdraw your choice at any time: . You can also block or delete cookies through your browser settings.
How we use your information
We use your information to respond to your enquiries and provide quotes, to operate and secure the website, and — only where you have consented — to measure and improve our marketing.
Who we share it with
We share data only with the service providers that help us run the site and our business: our hosting provider (Amazon Web Services), Meta (for the Pixel, if you consent), and Google (for the embedded map). These providers may process data outside the United Arab Emirates, including in the EU and the United States. We do not sell your personal data to anyone.
Your rights and choices
You can ask us to access, correct, or delete the personal information we hold about you, or to withdraw a consent you have given. To make a request, email us at lights@hsilighting.co.uk.
Data retention
We keep enquiry and contact details only for as long as needed to answer your request and meet our legal and business obligations, then delete them.
Changes to this policy
We may update this policy from time to time. Any changes will appear on this page with a new “last updated” date.
Contact us
HSI Lighting
Shed #3, Maleha Street, behind Royal Hub Restaurant, Sharjah, United Arab Emirates
Email: lights@hsilighting.co.uk